This policy explains when you can cancel a purchase from World Pulse Pro and how refunds work for advertising and any other paid services.
The website and The Morning Pulse newsletter are free, so no refunds apply. You can unsubscribe at any time.
Campaigns can be cancelled or rescheduled free of charge up to 10 working days before the start date.
If a paid placement does not run as agreed because of our error, we will re-run it or refund the affected portion.
Reading World Pulse Pro and subscribing to The Morning Pulse are free of charge. Because no payment is taken, refunds do not apply. You can unsubscribe from the newsletter at any time using the link at the bottom of every email.
Because branded content involves production work, cancellations made after work has begun are charged for the work completed to date. If the content has already been published, the fee is non-refundable, though we will discuss reasonable changes or removal requests.
If a placement fails to run, runs on the wrong dates or under-delivers against the agreed volume because of a problem on our side, we will offer a make-good placement of equal value or a refund for the undelivered portion, at your choice.
Email info@worldpulsepro.com or call our advertising team on the number listed on our Contact page. Please include your booking reference, the campaign name and the reason for your request. We will confirm receipt within two working days.
Approved refunds are issued to the original payment method within 10 working days of approval. Your bank or payment provider may take additional time to show the credit in your account. We cannot refund fees charged by your bank for currency conversion or transfers.
We may update this policy from time to time. The version in force when you placed your booking will apply to that booking.
Email info@worldpulsepro.com or use the form on our Contact page. We respond to every request.
